Case Study
National Professional Staffing Firm: Expense Reporting Process

Scope

• Business Process Management

Business Objective
 
A national professional staffing firm wanted to offload the tedious work involved in reviewing and validating expense reimbursement claims of its employees and executives based in various U.S. locations while at the same time realize cost savings.

Solution
 
We developed and maintained an Expense Reporting (ER) system used to capture and process details from Expense Reports sent to Manila via facsimile.  Manila-based staff encode and validate the submitted ERs.  Upon approval by client Branch Managers, a batch program generates the data file that is uploaded to the client's account payable system in the U.S.

Technical Environment
 
The ER system used was developed in Cold Fusion with an MS SQL database.